Your customers are already on WhatsApp. The question is whether your business answers them in seconds or in hours. WhatsApp automation puts replies, order updates, reminders, and follow-ups on autopilot, so every conversation gets a response even when your team is offline.
Kentaurx builds WhatsApp automation on the official WhatsApp Business API, not risky unofficial tools that get numbers banned.
Automated messages on WhatsApp for order confirmations, shipping updates, appointment reminders, and payment follow-ups. Instant replies to common questions. Abandoned-cart recovery for e-commerce stores. Broadcast campaigns to opted-in customers, without the spam that kills deliverability.
Every message can trigger from your existing systems: a new order in Shopify, a booking on your website, a lead from your ads.
There are dozens of WhatsApp automation tools, and most businesses pick one before understanding their own workflow. We start with the workflow: what should happen, when, and to whom. Then we implement it on the platform that fits your volume and budget, or build custom automation where off-the-shelf tools fall short.
Beyond scheduled messages, we build WhatsApp chatbots that answer product questions, qualify leads, and book appointments in natural conversation, escalating to a human the moment it matters. See our AI chatbot development services for the full picture.
WhatsApp automation works best as part of a system: synced with your CRM, your store, and your ads. As a business automation company, we wire the whole flow, so a lead from a Meta ad gets a WhatsApp reply, a CRM entry, and a follow-up sequence automatically.
We deploy WhatsApp automation for businesses in India, the United States, Europe, Australia, and Dubai, with templates approved for each market and opt-in flows that respect local messaging rules.
Yes, when done through the official WhatsApp Business API with approved message templates and customer opt-in. That is the only way we build, so your number stays safe.
No. WhatsApp requires customers to opt in, and business-initiated messages use approved templates. Automation shines in responding instantly and following up with people who already engaged with you.
We are tool-agnostic: official API platforms, integrations via Zapier and Make, or custom builds. We recommend based on your volume, budget, and existing systems.
Costs include the platform's per-conversation fees plus a one-time setup. Most businesses recover it quickly through faster replies and recovered sales. We quote after a free consultation.
The one that matches your volume and integrates with your existing systems. We are tool-agnostic: we recommend from the official Business API platforms, or build custom automation when tools fall short.
WhatsApp charges per conversation, with rates varying by message category. For most businesses the monthly cost is small compared to the sales recovered by instant replies and follow-ups.
Tell us about your project or explore our recent work.
Whatsapp: +91 93618 97364
Email: We@kentaurx.com
